Unified Twilio: designing how teams build together
Led the execution of Twilio's next design system, guiding a team of six external designers while establishing library standards, execution strategy, and delivery priorities.
Read the case studyI design products and the systems behind them.
I’m a Senior Product Designer with eight years of experience in SaaS, design systems, and AI experiences. I work closely with engineers to shape how products feel, function, and scale.
Previously at Twilio, I led design system delivery for a unified platform and designed its first global AI assistant.
Twilio assistant: support without losing context
Led the V1 design of Twilio’s global AI assistant, bringing ticket submission into One Console while preserving the customer’s workspace and active conversation.
Read the case study
Designing for upgrade intent
Redesigned key mobile upgrade touchpoints for AllTheRooms data analytics dashboard to make premium value clearer, increasing weekly mobile subscriptions by 133% and improving overall conversion confidence.
Read the case study
Data set relevance: Market vs. Area
AllTheRooms.Analytics is a data dashboard designed for Vacation Rental Hosts to make data driven decisions on their Properties features to improve their earning based on their Market performance.
Read the articlePaste, Twilio's design system
Contributed foundations, patterns, components, documentation, and design guidance to Paste, Twilio's open-source design system, supporting over 30 internal and external teams.
Where I’ve been
| Company | Role | Dates |
|---|---|---|
| Twilio | Senior Product Designer (Design Systems) | Jan 2024 – July 2026 |
| PowerToFly | Senior Product Designer (SaaS) | Aug 2022 – Jan 2024 |
| AllTheRooms | Product Designer (SaaS) | Feb 2020 – Aug 2022 |
| Celag.org | User Experience Designer | Apr 2017 – Aug 2019 |
| DreamComeTruers Inc. | User Experience Designer (Theme Park) | May 2015 – Oct 2017 |